Back to overview
Resolved

Chicago IL (ONST-01), Client Area (Billing), and 1 other service are down

Oct 26, 2026 at 3:45pm UTC
Affected services
Chicago IL (ONST-01)
Client Area (Billing)
Control Panel (Dashboard)

Resolved
Oct 28, 2026 at 2:12pm UTC

Service has been restored.

Updated
Oct 28, 2026 at 11:03am UTC

services will be down until ~4PM CDT today (10/28). It appears there may be a fiber line cut somewhere out of our control, and the soonest they can get a technician to look at it is that time.

Updated
Oct 28, 2026 at 12:38am UTC

We're talking with our upstream fiber internet provider. They believe the line may have been cut somewhere along the path, they're investigating.

Updated
Oct 27, 2026 at 8:00pm UTC

Client Area (Billing) went down.

Updated
Oct 27, 2026 at 7:54pm UTC

Chicago IL (ONST-01) went down.

Updated
Oct 27, 2026 at 1:57am UTC

Control Panel (Dashboard) recovered.

Updated
Oct 27, 2026 at 1:39am UTC

Control Panel (Dashboard) went down.

Updated
Oct 27, 2026 at 12:09am UTC

Control Panel (Dashboard) recovered.

Updated
Oct 26, 2026 at 10:33pm UTC

Control Panel (Dashboard) went down.

Updated
Oct 26, 2026 at 8:39pm UTC

Control Panel (Dashboard) recovered.

Created
Oct 26, 2026 at 3:45pm UTC

Control Panel (Dashboard) went down.